Shipping & Delivery

Order Processing

At Wholesale Peptides, all orders are processed within 1–3 business days after payment has been successfully received, verified, and cleared.

Orders placed on weekends or public holidays will be processed on the next available business day.

Once your order has been prepared and dispatched, you will receive a confirmation email containing your shipment details and tracking information.

Shipping Methods

We offer secure and fully tracked shipping services to ensure your order arrives safely and efficiently.

Available shipping options and estimated delivery times will be displayed during checkout and may vary depending on your location and selected shipping method.

Estimated Delivery Times

Estimated delivery times begin once your order has been dispatched:

Italy: 1–3 business days

European Union: 3–7 business days

United Kingdom: 4–8 business days

International Destinations: 7–14 business days

Please note that delivery timeframes are estimates and may be affected by carrier delays, customs inspections, weather conditions, or other circumstances beyond our control.

Discreet Packaging

Your privacy is important to us.

All orders are shipped in plain, discreet packaging with no indication of the contents or the nature of the products contained within the parcel.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take up to 24 hours to become active after dispatch.

Customs & Import Duties

Orders shipped outside the European Union may be subject to customs inspections, import duties, taxes, or additional fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping costs.

Wholesale Peptides is not responsible for delays resulting from customs clearance procedures.

Delivery Issues

If your order is delayed, arrives damaged, or appears to be missing, please contact our customer support team within 7 days of the estimated delivery date.

We will work directly with the shipping carrier to investigate and assist in resolving the issue whenever possible.

Please note that we cannot be held responsible for delays caused by incorrect or incomplete shipping information provided during checkout.

Incorrect Shipping Address

Customers are responsible for ensuring that all shipping information is accurate before placing an order.

Orders shipped to an incorrect address due to customer error may not be eligible for replacement, reshipment, or refund.

Lost or Returned Packages

If a package is returned to us due to failed delivery attempts, refusal of delivery, or an incorrect address, additional shipping charges may apply for reshipment.

In the event that a shipment is confirmed lost by the carrier, we will work with the courier service to reach an appropriate resolution in accordance with their policies and procedures.

Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team using the contact information provided on our website.

We are committed to providing reliable service and assisting you throughout the shipping process.